Frequently Asked Question

Section 2: How to reset password for Guardian?
Last Updated 4 months ago

2.1: First of all, please click on the menu displayed on the upper-left corner of the screen.

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2.2: Select Guardians from the Menu.

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2.3: This page would display a list of guardians as well as their details.

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2.4: Click on the “Edit” button to edit or make changes on the Guardian’s information.

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2.5: You are able to edit the information of the guardian in the subsequent page. In order to reset a new password for guardians, go to the “Login Info” section.

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2.6: Fill in the new password in the “Password” column to reset the new password.

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2.7: Scroll to the bottom of the page and click “Save” to confirm the new password, click “Close” to cancel the process.

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