Frequently Asked Question

2.25.6 How to Cancel Invoice
Last Updated 5 months ago

2.25.6.1: Click on the menu displayed on the upper-left corner of the screen.

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2.25.6.2: Select the "Billing Payment" menu, then select "Billing" submenu.

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2.25.6.3 Billing list will be displayed here. Click on the Edit button on selected invoice.

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2.25.6.4 Click on the edit button on the "Approved" Payment History.

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2.25.6.5 Click on the "Undo" button on edit payment detail page.

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2.25.6.6 Click on the edit button on the "Pending" Payment History.

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2.25.6.7 Write invoice reject reason then click on "Reject" button.

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2.25.6.8 Click on the "Cancel Invoice" button at Edit Invoice page.

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2.25.6.9 Write cancel invoice reason and click "Save".

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2.25.6.10 The inovice status will become "Cancel". 

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